Total Recall Online Records Management

Our Total Recall system uses cutting-edge technology to provide the complete spectrum of records and information management (RIM) services. It uses sophisticated barcoding functionality to accurately track records from intake to disposal.

Total Recall allows you to review the live status of record locations as well as a complete history of all the activities performed for any individual record. You are able to order a record pick-up from your work place, or retrieval and delivery of a record through secure online access.

We can automate recurring services using a fully integrated MS SQL scheduler toolset that provides for daily, weekly, bi-weekly, monthly, and special options to allow for creative and flexible scheduling according to your needs.

The Total Recall Software System also provides for a fully integrated Call Log that tracks all correspondence between us, and supports automatic email notifications to you of upcoming and completed records management events.

Total Recall is the industry standard for RIM software, and is an important asset CDS can offer its customers.

CDS uses the renowned Total Recall Records Management  System by DHS WorldwideSM. It is one of world’s premier online records management systems, offering services designed to support all aspects of records management, including:

  • Initial intake to final disposition
  • Secure online request for pick-up or retrieval
  • Retention scheduling
  • Legal hold management
  • Electronic chain of custody
  • Perpetual audit trail
  • Charge‐back functionality
  • Wireless scanning and more